Skate Malawi Community Interest Company

Website Privacy Policy

 

 

The Policy

 

This privacy policy is for this website;

 

www.skate-malawi.org 

 

Skate Malawi Community Interest Company,

Flat 3/2,

101 Niddrie Road,

Glasgow,

G428PR

 

It governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations). This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website to help you understand how we, this website and its third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions. The DPA & GDPR May 2018. We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from 25th May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.

 

What data we may gather.

 

We may collect the following information:

● Name and Job Title

● Contact information including email address

● Demographic information, such as postcode, preferences, and interests

● Website usage data

● Other information relevant to client inquiries

● Other information pertaining to special offers and surveys How we use this data Collecting this data helps us understand what you are looking for from our business, enabling us to deliver improved products and services. Specifically, we may use data:

● For our own internal records.

● To improve the products and services we provide.

● To contact you in response to a specific inquiry.

● To customise the website for you.

● To send you promotional emails about products, services, offers and other things we think might be relevant to you.

● To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.

● To contact you via email, telephone or mail for market research reasons. Controlling the information about you When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

● Opt-in to receive marketing communications from us by email, telephone, text message or post.

● Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.

● Agreement of our Terms & Conditions If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

● Sign in to our website and change your opt-in settings.

● Send an email to info@battling-on.com.

● Write to us at: Skate Malawi Community Interest Company, Flat 3/2, 101 Niddrie Road, Glasgow, G428PR 

 

We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

 

Security

 

We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. Use of Cookies This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device. What are cookies? Cookies are small files saved to the user's computers, hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

 

We may use cookies to:

 

● Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.

● Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.

● Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.

● Store information about your preferences. The website can then present you with information you will find more relevant and interesting.

● To recognise when you return to our website.

 

We may show your relevant content, or provide the functionality you used previously. Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. Website Visitor Tracking This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. Adverts and Sponsored Links This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may, in turn, be saved on your computer’s hard drive. Users should, therefore, note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Downloads & Media Files

 

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third-party antivirus software or similar applications. We accept no responsibility for third party downloads or downloads provided by external third-party websites and advise users to verify their authenticity using third-party antivirus software or similar applications.

 

Contact & Communication With Us

 

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use. Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system or similar marketing tools. This is done in accordance with the regulations named in 'The policy' above.

 

Email Mailing List & Marketing Messages

 

We may operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The policy' above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all MailChimp). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription. Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data. Our EMS (email marketing service) provider is; MailChimp, their policies are available on their website. 

 

External Website Links & Third Parties

 

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites. Shortened URLs URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://goo.gl/6TkzX3). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should, therefore, note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

 

Social Media Policy & Usage

 

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. 

 

Data Breaches

 

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

Data Controller

 

The data controller for this website is:

Jack Wrigley

Email: info@skate-malawi.org

 

 

 

Skate Malawi Community Interest Company 

Data Protection Policy

 Introduction

The EU General Data Protection Regulation (GDPR) is effective from 25th May 2018. GDPR signals the single biggest change in data protection in decades in that it replaces the Data Protection Act (DPA) 1998.

The main GDPR Principles

 

The data protection principles, as set out in the DPA, remain but they have been condensed into six as opposed to eight principles. Article 5 of the GDPR states that personal data must be:

  1. Processed fairly, lawfully and in a transparent manner in relation to the data subject.

  2. Collected for specified, explicit and legitimate purposes and not further processed for other purposes incompatible with those purposes.

  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which data is processed.

  4. Accurate and, where necessary, kept up to date.

  5. Kept in a form that permits identification of data subjects (Usually members of the public) for no longer than is necessary for the purposes for which the personal data is processed.

  6. Processed in a way that ensures appropriate security of the personal data including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

 

 

The principles are flexible and do not prevent effective working. Personal data can be obtained, used, shared and kept to provide services, look after our clients’ interests.

This policy sets out how GDPR and other data protection legislation applies to Skate Malawi Community Interest Company and sets out some specific measures to assist compliance.

Summary of Specific Measures

  • We have a nominated accountable person for managing information risk and for controlling the use, protection, sharing and timely disposal of personal information. Our SIRO (Senior Information Risk Officer) is Mr. Jack Wrigley.

  • We will ensure that all our staff attend training on data protection.

  • All staff will report all losses, suspected losses, thefts or breaches of security involving personal data to the (SIRO) as quickly as possible.

  • We will undertake a Data Protection Impact Assessment (DPIA) on existing and new projects and processes which involve the use of personal data, or of significant changes to existing ones. In certain cases it may be necessary to undertake for ‘high risk’ data processing.

  • We will take steps (where practical) to anonymise personal data to mitigate against data security breaches.

  • We will undertake data protection audits and keep an information asset register. This will help us to apply the Data Protection Principles and compliance to our everyday practice.

 

 

Responsibility & Professional Conduct

 

Skate Malawi holds information about our directors and people we send digital correspondence to. We are required to protect the personal data that we use, and make everyone aware of their legal obligations. The use of personal data must be fair, legal and proportionate. Staff cannot use personal data obtained at work for their own purposes. It is a criminal offence to knowingly or recklessly disclose personal data and information without explicit and purposeful permission. Anyone who uses, discusses or discloses personal data held by Skate Malawi Community Interest Company without lawful authority may be committing an offence.

Staff who knowingly disclose or misuse data for their own purposes, or who knowingly ignore the requirements of this policy may face disciplinary action, regardless of any possible criminal sanction. This could lead to dismissal in some cases.

 

Under GPDR fines can be issued where an organisation cannot demonstrate compliance with any of the principles. Fines could be up to €20million.

Our named SIRO is the officer responsible for data protection compliance and the primary point of contact for all data protection issues. The SIRO has the responsibility to ensure that all required information, copyright information and  licences concerned with data protection are up to date.

The SIRO will ensure that staff understand and comply with this policy & raise their awareness of good practice in relation to data protection. Setting the expectation of putting policy into practice also forms part of the induction programme for new members of staff.

 

The SIRO is responsible for regularly reviewing data protection procedures and guidelines within their immediate team.

 

The following expectations apply to all people work or volunteering with Skate Malawi Community Interest Company:

To refer to and use this policy to assist with identifying how data subjects’ rights can be appropriately exercised.

Always to process the personal information of any individual in accordance with the six principles of the Act.

To keep personal data securely for appropriate retention periods.

To implement the following security measures to protect personal data:

  1. ‘Logging off’ from a computer if it is left unattended.

  2. Not sharing passwords with other members of staff, friends or family if they can then access the personal information of others.

  3. Changing passwords at least once every 3 months.

  4. Putting an encryption password on confidential files passed as emails as an added security.

  5. Ensuring that confidential records are locked away securely.

  6. Ensure that Personal Data is never stored on mobile devices.

  7. Not leaving personal information in sight of others.

  8. Not using ‘copy & paste’ approaches to developing reports, documents that have sensitive information in.

  9. Making clear on email and letter correspondence whether or not the information is confidential to named parties only.

  10. Storing sensitive data in secure cabinets, which are locked when unattended.

  11. That any internal / external investigations that are deemed as confidential are not discussed outside of the formal meeting with others.

  12. Ensure that all data, physical or electronic, will be disposed of securely.

 

 

 Skate Malawi Community Interest Company

 

 

The Skate Malawi Community Interest website shows a range of work, is a source of information and helps us to develop links with the wider community. Safety issues associated with the website have been considered and put into practice.

  • Care has been taken to protect the identity of Skate Malawi events: where a child or young person’s image appears, the name should not, and vice versa.

  • Permission is obtained before using images on the website. Consent will be gained from the young person (13yrs plus) and the parent / carer.

  • Members of staff have the option of having their photograph included.

 

 

Obtaining Information

 

 

Skate Malawi Community Interest Company will inform our employees and clients when we record information about them, unless there is a specific legal reason for not doing so. Any process involving the collection and use of personal data must conform to the GDPR principles. Staff must ensure that the use of personal data meets these conditions.

If third parties provide personal data to us our staff should inform the person concerned unless there is a valid legal or safety reason not to do so.

Consent (of our employees and clients) is fundamental to compliance with GDPR and staff should ensure that consent is “Opt-in” with an option for consent to be withdrawn at any time. One caveat to this however is that where data processing is for a statutory purpose, consent will not be required.

The Data Protection Act 2018 lowers the age at which a child can provide consent (to data processing) from 16 to 13 years. It is essential that staff ensure that any necessary parental consent is obtained where appropriate.

 

Data collection informed consent is when

  • A client clearly understands why their information is needed, who it will be shared with, the possible consequences of them agreeing or refusing the proposed use of the data and then gives their consent.

  • Skate Malawi Community Interest Companu will ensure that data is collected within the boundaries defined in this policy. This applies to data that is collected in person, or by completing a form.

 

When collecting data, Skate Malawi Community Interest Company will ensure that the client:

  • Clearly understands why the information is needed

  • Understands what it will be used for and what the consequences are should the client decide not to give consent to processing

  • As far as reasonably possible, grants explicit consent, either written or verbal for data to be processed

  • Is, as far as reasonably practicable, competent enough to give consent and has given so freely without any duress

  • Has received sufficient information on why their data is needed and how it will be used

 

Disclosure

 

Skate Malawi Community Interest Company may share data with other agencies such as the local authority, funding bodies and other voluntary agencies. Clients will be made aware in most circumstances how and with whom their information will be shared. There are circumstances where the law allows us to disclose data without the data subject’s consent for example: Carrying out a legal duty, protecting the vital interests of a client or other person or monitoring for equal opportunities purposes – i.e. race, disability or religion.

Skate Malawi Community Interest Company intends to ensure that personal information is treated lawfully and correctly.

Skate Malawi Community Interest Company will, through appropriate management and strict application of criteria and controls:

  • Observe fully conditions regarding the fair collection and use of information

  • Meet its legal obligations to specify the purposes for which information is used

  • Collect and process appropriate information, and only to the extent that it is needed to fulfil its operational needs or to comply with any legal requirements

  • Ensure the quality of information used

  • Ensure that the rights of people about whom information is held, can be fully exercised under the Act.

 

These include:

The right to be informed that processing is being undertaken,

The right of access to one’s personal information

The right to prevent processing in certain circumstances and the right to correct, rectify, block or erase information which is regarded as wrong information

Take appropriate technical and organisational security measures to safeguard personal information

Treat people justly and fairly whatever their age, religion, disability, gender, sexual orientation or ethnicity when dealing with requests for information

Set out clear procedures for responding to requests for information

 

Client forms and the way we gather information

 

Skate Malawi Community Interest Company will ensure that any form or process we use to gather information will include a simple explanation about why that personal data is needed, and what we will do with it. Our Privacy Notice explains where data will be shared and the purpose for this.

 

Record Keeping & Storage

 

Skate Malawi Community Interest Company will ensure that it has adequate records management procedures, including measures to ensure that records about our employees and clients are fair, accurate, up-to-date and not excessive. These must be secure, traceable and accounted for at all times. We will maintain and operate a retention and disposal schedule as part of our Records Management. Our records will be disposed of securely in accordance with the disposal schedule. Records management applies equally to paper and electronic records including emails.

It is the responsibility of Skate Malawi Community Interest Company to ensure all personal and company data is non-recoverable from any computer system previously used within the organisation, which has been passed on/sold to a third party.

 

Data Access and Accuracy

 

All clients, young people and employees have the right to access information thatSkate Malawi Community Interest Company holds about them. The right of access, commonly referred to as subject access, (SAR) gives individuals the right to obtain a copy of their personal data as well as other supplementary information. It helps individuals to understand how and why we are using their data, and to check that we are doing it lawfully. Our privacy notice provide details of why we are using their data, who we share it with and the legal conditions for doing so.

 

If a client, young person or employee wants to access their information they can contact our SIRO to undertake this request. We will do this within 28 days and it will normally be free of charge. If however, the request is deemed to be ‘excessive or multiple copies of information’ are asked for we will apply a modest charge to cover the administrative costs.

Skate Malawi Community Interest Comany will also take reasonable steps ensure that personal information is kept up to date by asking data subjects whether there have been any changes.

 

Need to Know

 

Skate Malawi Community Interest Company will ensure that access to personal data must only be available to those who need it. If access to data is needed only some of the time, it should only be available some of the time. Data should be used when necessary, and not purely because it is convenient to do so. This applies to all of our staff.

 

Complaints about Personal Data

 

If any employee, client or young person identifies errors or inaccuracies in the data we hold about them, or points out unfair uses of their data these will be rectified immediately. We will immediately implement recommendations or instructions received as a result of an assessment or decision made by the Information Commissioner unless the SIRO believes the assessment to be incorrect

.

This policy will be updated as necessary to reflect best practice in data management, security and control and to ensure compliance with any changes or amendments made to the Data Protection Legislation.

 

In case of any queries or questions in relation to this policy please contact our SIRO:

jack@skate-malawi.org

Enforcement of GDPR & the Data Protection Act

 

If an individual believes they have been the victim of a breach of the Data Protection Act they can complain to the ICO. The ICO will make a judgement as to whether it is ‘likely’ or ‘unlikely’ that the Data Protection Act has been breached. They can be contacted by the following means:

 

Tel: 0303 123 1113

Fax: 01625 524510

Website: www.ico.gov.uk

 

By Post: Head office

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

Breach of the Data Protection Policy

Breach of this policy will result in disciplinary action of misconduct or gross misconduct, due to the importance of the Data Protection Act.

 

Review

 

This policy will be reviewed in March 2019.

 

 

 

 

Skate Malawi Community Interest Company

Child Protection Policy

 

 

Skate Malawi Community Interest Company values young people and children as being a vital part of the organisation and desires to see them grow, mature and be challenged in a healthy and safe environment.

 

The name of the child protection officer for Skate Malawi Community Interest Company will be displayed in the minutes dated, and a copy of this child protection policy will be kept with the company’s records.

 

Purposes

 

Skate Malawi Community Interest Company’s work is to offer children and young adults a safe and welcoming environment for learning new skills and forming new social groups.  Whether this be through roller skating activities or through other independent groups working in partnership with Skate Malawi Community Interest Company.

 

Aims

 

  • To provide skating and educational activities for children and young people to help them develop from childhood into adulthood and to provide support for them.

 

  • To provide a safe environment for children/young people to develop new social groups and communities.

 

  • To enable the children/young people to express themselves.

 

  • To assist the children/young people in integrating into the community.

 

  • To help children/young people appreciate the diversity of their cultures.

 

  • To help children/young people to understand equality.


 

Organisation - Skate Malawi Community Interest Company

 

Each child and young person attending Skate Malawi Community Interest Company’s activities should be formally registered within the group. The information includes an information/consent form which their parent/guardian must complete. These forms have vital information about health and emergency contacts and should be kept securely and brought to each session. (see Appendix B)

 

Attendance register: a register should be kept for each session.


Child Protection Representative

 

Skate Malawi Community Interest Company has appointed a child protection representative, whose name is displayed within the minutes dated, this information will be displayed clearly at all activity sessions. If any worker has any child safety concerns, they should discuss them with him/her.   He/she will take on the following responsibilities:

 

  • Ensuring that the policy is being put into practice;

  • Being the first point of contact for child protection issues;

  • Keeping a record of any concerns expressed about child protection issues;

  • Bringing any child protection concerns to the notice of the Management Committee and contacting the Local Authority if appropriate;

  • Ensuring that paid staff and volunteers are given appropriate supervision;

  • Ensuring that everyone involved with the organisation is aware of the identity of the Child Protection Representative.

 

The policy will be reviewed on an bi-annual basis to ensure that it is meeting its aims.


 

Trips/Outings

 

When organising a trip/outing make sure a trip/outing slip is completed. This includes details about the trip and a section for parents/guardians to give their consent. These slips must be returned before the event takes place and must be brought on the trip with the completed group information/consent forms. (If a group information/consent form has not already been completed for a child or young person, then it will need to be completed).

 

Ensure that there is adequate insurance for the work and activities.

 

Personal/Personnel Safety

 

  • A group of children or young people under sixteen should not be left unattended at any time.

 

  • Avoid being alone with an individual child or young person for a long time. If there is a need to be alone with a child or young person (e.g. first aid or he/she is distressed) make sure that another worker knows where you are and why.

 

  • At no time should a volunteer or worker from any external organisation arrange to meet a young person away from the activity without someone else being there.

 

  • As such meetings should be planned and have the approval of a member of the Committee (this must be someone other than the organiser themselves).

 

  • Teenage assistants should always be supervised.



 

Child Safety


 

  • Make sure that the area you are using for activities is fit for the purpose, e.g. remove furniture, which could cause injury in energetic games.

 

  • Make sure that all workers and assistants know where the emergency phone is and how to operate it

 

  • All workers/assistantss know where the first aid kit is

 

  • A named and designated person is responsible for ensuring the First Aid Kit is fully stocked.

 

  •  All workers and to be First Aid trained and how to record accidents or injuries in the incident book

 

  • All workers to know what to do in the event of a fire or other emergency

 

  • If operating in our own building, once a year there should be a fire practice

 

  • Do not let children go home without an adult unless the parent has specifically said they may do so. Never let a child go with another adult unless the parent has informed you that this will happen.

 

If private cars are used for an outing, the drivers must be approved by the management, be properly insured, have rested before driving, and should have clean licenses. There should always be at least one other responsible person (16 or over) in each vehicle. All vehicles should be fitted with full seat belts, not just lap belts. Full seatbelts should always be used.

 

Under normal circumstances, workers should only give a lift home to a young person from group activities if the parents of the young person have specifically asked for them to do so. (If workers are asked to give a young person or child a lift home, they are not obliged to do so, it is left to their discretion).

In the case of trips or outings, it should be made clear if workers’ cars will be used and where the children or young people will be returned to.



 

New Workers


 

Workers and assistants are by far the most valuable resource the group has for working with young people. When recruiting and selecting paid workers and volunteers the following steps will be taken:

 

  • Completion of an application form;

  • An interview by three people from the Committee, who will take the final decision;

  • Identifying reasons for gaps in employment, and other inconsistencies in the application;

  • Checking of the applicants’ identity (passport, driving license, etc);

  • Taking up references prior to the person starting work;

  • Ensuring criminal record checks have been carried out through relevant local agencies approved by the Criminal Records Bureau;

  • Taking appropriate advice before employing someone with a criminal record;

  • Allowing no unaccompanied access to children until all of the above have been completed.

  • A probationary period of 3 months for new paid workers and volunteers;

  • On-going supervision of paid workers and volunteers;

  • Ensuring good practice is followed in working with children and young people by providing appropriate training and guidance;

  • A nominated child Protection representative on the Management Committee.


 

Training

 

It is a great benefit if workers undertake regular training for this type of work. The committee should keep workers informed of relevant courses.

What is child protection?

 

Child protection is the response to the different ways in which a young person’s or child’s physical, emotional, intellectual and spiritual health are damaged by the actions of another person.

 

What you should do

 

  • Listen to the child/young person

 

  • Look at them directly and do not promise to keep any secrets before you know what they are, but always let the child/young person know if, and why, you are going to tell anyone

 

  • Take whatever is said to you seriously and help the child/young person to trust his/her own feelings. Take notes of exactly what is said to you avoiding assumptions and conjecture.

 

  • It is note the role of the worker to investigate any allegations (this would contaminate evidence if a situation went to court). Any disclosure by a child/young person must be reported to the named child protection officer.

 

  • Speak immediately to the Local Authority or NSPCC for further advice and guidance.


 

What you should not do

 

  • Project workers/volunteers should not begin investigating the matter themselves.

 

  • Do not discuss the matter with anyone except the correct people in authority.

 

  • Do not form your own opinions and decide to do nothing.


 

Things to say or do:

 

  • What you are telling me is very important’

  • This is not your fault’

  • ‘I am sorry that this has happened/is happening’

  • ‘You were right to tell someone’

  • What you are telling me should not be happening to you and I will find out the best way to help you’

  • Make notes soon after the event. Try to write down exactly what the young person or child said. Avoid assumptions or conjecture.

 

Things not to say or do:

 

  • Do not ask leading questions – Why? How? What?

  • Do not say ‘Are you sure?’

  • Do not show your own emotions e.g. shock/disbelief

  • Do not make false promises

 



This policy was adopted by the Skate Malawi Community Interest Company on 15/10/18 and is due to be reviewed on the 15/10/18

 

 

 

 

 

Skate Malawi Community Interest Company

Equality and Diversity Policy


 

Commitment to equality, diversity and fairness:

 

Skate Malawi Community Interest Company is committed to equality of opportunity and fairness in the delivery of our services and in our capacity as an employer. We believe that this commitment must extend beyond legislative compliance and address both the business case for diversity as well as the moral case for ensuring equality of opportunity and fairness for all. Skate Malawi Community Interest Company recognises that due to the nature of our work nationally and internationally, it is important to reflect the diverse culture across the UK and beyond. It is therefore important that we provide opportunities for a broad range of cultures, languages and backgrounds. We actively monitor our workforce and network to be sure we have a proper representation of the population at large available to us. Skate Malawi Community Interest Company recognises that certain groups and individuals in society are disadvantaged because of discrimination experienced. We seek to ensure that Skate Malawi Community Interest Company respects and includes everyone and that no member of the Management Board or member of staff engaged to work with Skate Malawi Community Interest Company or client receives less favourable treatment on the basis of a protected characteristic e.g.  Age Disability and/or medical conditions Marital status (including civil partnership) Race, language, ethnic or national origins Religion or belief Gender Sexual orientation Gender Reassignment Pregnancy or maternity Skate Malawi Community Interest Company recognises that there may be other areas where people experience discrimination and will work towards an anti-discriminatory environment, based on an open discussion with members of the Management Board and members of staff engaged to work with Skate Malawi Community Interest Company and clients on perceptions of discrimination. Skate Malawi Community Interest Company further recognises that discrimination can be direct or indirect and take place at both institutional and personal levels. Skate Malawi Community Interest Company believes that such discrimination is unacceptable and we are committed to providing equality of opportunity for all by eliminating unwarranted and unlawful discrimination. We will do this by ensuring that our practices reflect relevant legislation and good practice. UK – Public Sector Equality Duty: Working with a number of public sector organisations within the UK, Skate Malawi Community Interest Company recognises that statutory bodies have additional responsibilities placed upon them by the General Equality Duty within the Equality Act 2010 (see appendix A). Skate Malawi Community Interest Company also understands that statutory bodies are subject to a number of specific duties created under the general duty and that these vary between England, Scotland, Wales and Northern Ireland.


 

Skate Malawi Community Interest Equality Policy Document

 

Downloaded or printed copies of this document are available Equality and Diversity Policy When working with all other organisations. Skate Malawi Community Interest Company will work in a manner that supports the main aims of the General Equality Duty. These being to:  

 

  • Eliminate unlawful discrimination, harassment and victimisations on the grounds of age, disability, gender, gender reassignment, race, religion and belief and sexual orientation.  

  • Advance equality of opportunity.  

  • Foster good relations between different communities.

  • Information and training: All new starters within Skate Malawi Community Interest Company receive a full brief regarding their individual equality and diversity responsibilities during their induction. A copy of the Equality & Diversity Policy and the Equal Opportunity Policy is available to them at that time and for the duration of the time they are with engaged with Skate Malawi Community Company.

  • New updates on equality and diversity issues are circulated to the whole workforce via email. All self-employed workers engaged by Skate Malawi Community Interest Company are made aware of our Equality & Diversity Policy and of the expectation that they will act in a manner which complies with the policy whilst working on behalf of the Company. Members of the workforce and self-employed contractors, engaged by Skate Malawi Community Interest Company to work with organisations within the UK are made aware of the requirements of the General Equality Duty under the Equality Act 2010.

 

Skate Malawi Community Interest Company training objectives will be to continue to ensure that:  Those employees with specific staff responsibilities are aware of current legal requirements, standards of good practice and the practical implications of the Company’s Equality & Diversity Policy and Equal Opportunity Policy.  The specific training needs of employees are identified and met in order to enhance their opportunities for career development.

 

Assessment of impact of policies and processes:

 

Although CiC has no written equality impact assessment policy it has, and will continue to carry out assessments of the impact of its policies and processes where it is felt to be appropriate to do so. The assessments will examine the positive and negative impacts on those with protected characteristics and others considered vulnerable. These assessments will be carried out in a manner which is open and fair. Skate Malawi Community Interest Company will monitor individual requirements under the Equality Act 2010 and will make reasonable adjustments as required to ensure the main aims of the General Equality Duty are adhered to. Workplace adjustments can be temporary or made on a permanent basis


 

Bryony Mellars, Co-Director of Skate Malawi Community Interest Company has overall executive responsibility for equality and diversity within the Company. All management have oversight and responsibility for the application of the Equality & Diversity and the Equal Opportunity Policies.

 

Individual Responsibility:

 

It is the duty of all employees and volunteers to accept their personal responsibility for the practical application of the company’s Equality & Diversity Policy, but at the same time the company acknowledges that specific responsibilities fall upon managers and supervisors. It is the duty of all employees to challenge and report bullying, harassment, discrimination and unacceptable behaviour. It is the duty of all employees to seek support and advice as needed, to deal with equality and diversity issues in their day-to-day work. All employees are expected to comply with the overall ethos of the policy in their dealings with clients, customers and with employees of Skate Malawi Community Interest Company.

 

Monitoring and review:

 

Skate Malawi Community Interest Company monitors our workforce and network on the grounds of age, ethnicity and gender to ensure we have a proper representation of the population at large. We do not at present collect details of religion or sexual orientation as this information is regarded as personal. This Equality & Diversity Policy will be subject to a regular annual review. Amendments will be carried out when appropriate to ensure that this remains a living, up to date and relevant policy.

 

Disciplinary Procedures:

 

Skate Malawi Community Interest Company encourages mindfulness of this policy and its objectives in all dealings between the company and its staff, associates, customers and the general public. All staff and associates must comply with the terms of this policy and any failure to do so will be a disciplinary matter subject to action under the Complaints or Grievance procedures as appropriate. All actions taken under the disciplinary procedures will conform to the requirements and intentions of this policy.

 

In summary, those subject to the equality duty must, in the exercise of their functions, have due regard to the need to:  Eliminate unlawful discrimination, harassment and victimisation and other conduct prohibited by the Act. Advance equality of opportunity between people who share a protected characteristic and those who do not  Foster good relations between people who share a protected characteristic and those who do not These are sometimes referred to as the three aims or arms of the general equality duty. The Act helpfully explains that having due regard for advancing equality involves:  Removing or minimising disadvantages suffered by people due to their protected characteristics Taking steps to meet the needs of people from protected groups where these are different from the needs of other people Encouraging people from protected groups to participate in public life or in other activities where their participation is disproportionately low. The Act states that meeting different needs involves taking steps to take account of disabled people’s disabilities. It describes fostering good relations as tackling prejudice and promoting understanding between people from different groups. It states that compliance with the duty may involve treating some people more favourably than others. Public authorities also need to have due regard to the need to eliminate unlawful discrimination against someone because of their marriage or civil partnership status. This means that the first arm of the duty applies to this characteristic but that the others arms (advancing equality and fostering good relations) do not apply. A disabled person is described in the Equality Act 2010 as one who has a physical or mental impairment which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities.

 

Diversity:

 

Diversity is about recognising, valuing and taking account of people's different backgrounds, knowledge, skills, and experiences, and encouraging and using those differences to create a productive and effective workforce.

 

Ethnicity:

 

A strict definition of an ethnic group is a group regarded as a distinct community by virtue of certain essential characteristics – a shared history which distinguishes it from other groups and a cultural tradition of its own. However, it has come to have a broader meaning and the expression ‘ethnic monitoring’ is used in reference to groups defined by colour, race or national origin as well.

 

Gender:

 

The word 'gender' is often used in place of the word 'sex' inequality issues. 'Gender' does not appear in legislation (except for 'gender re-assignment' – see below) but 'sex discrimination' and 'gender discrimination' are generally interchangeable. Gender Reassignment: Gender reassignment is a personal, social, and sometimes medical, process by which a person's gender presentation (the way they appear to others) is changed. Not all trans people undergo medical supervision to change their gender. People who decide to live in the gender opposite to that assigned at birth, but do not undergo any medical procedures, are protected from discrimination under the Equality Act 2010.

 

Harassment:

 

Behaviour which is unwelcome or unacceptable and which results in the creation of a stressful or intimidating environment for the victim amounts to harassment. It can consist of verbal abuse, racist jokes, insensitive comments, leering, physical contact, unwanted sexual advances, ridicule or isolation.

Protected characteristics:

 

A protected characteristic is a group which is protected from discrimination under equality legislation. The Equality Act 2010 covers nine protected characteristics:  age disability gender gender reassignment; marriage and civil partnership pregnancy and maternity race/ethnicity religion or belief sexual orientation

 

Sexual orientation:

 

Whether a person is attracted to people of their own sex, the opposite sex or both sexes. Assumptions and perceptions of a person's sexual orientation are also covered by law.

 

Trans:

 

Trans is an umbrella term for people whose gender identity and/or gender expression differs from what is typically associated with the sex they were assigned at birth. People under the transgender umbrella may describe themselves using one or more of a wide variety of terms – including transgender or trans.

 

Victimisation:

 

If a person has made or is making an accusation of discrimination in good faith, it is unlawful to discriminate against them for having done so, or because they intend to do so or it is suspected that they intend to do so.

 

This policy was adopted by Skate Malawi Community Interest Company on 10/09/18

 

This policy is due for formal review on the 10/09/18